Pinpoint your parcel
Track & trace is the perfect way to pinpoint your parcel's location and delivery time. This way you can easily track your shipment online to know exactly where your parcel is.
Missed a delivery?
If you missed a delivery, that's no problem. We will gladly make a second delivery attempt. The missed-delivery card in your mailbox will tell you what to do.
In a jiffy
Not happy with your online purchase? That's no problem. Simply use the DHL return label that was included with your order or sent to you by e-mail by the online store to return your parcel. Remove any old labels, stick the return label on the package, and drop off your parcel at a DHL ServicePoint near you. We'll make sure that it is returned to the sender.How do I return my parcel?
Collecting and returning parcels near you
There are more than 50,000 DHL ServicePoints in Europe. In Belgium we make use of the extensive network of our partner bpost. With 1,250 post points in Belgium, there is always one within five kilometers of your home. Many of these are also open in the evening and during the weekend.
Think big, achieve more
If you have your own online store and send parcels in the Benelux or the rest of Europe nearly every day, join DHL Business for business-friendly extras such as online store integration, pickup service and handy delivery options.