Frequently asked questions Do I have to pay import duties on the items I buy?

You pay import duties when you have ordered goods from a country outside the European Union. These costs are charged by the customs authorities.

Import duties are almost never included in the price you pay for goods you buy online. In order to be able to deliver the goods to you as quickly as possible, we pay the import duties due to customs. As soon as you have paid the full amount to us, we will deliver the goods to you.

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