Business support How can we help you?

Frequently asked questions

Sending

Online shipping

Dimensions and weight

Label-printing service

Remote Areas

Customs forms

Fuel surcharge

MAUT surcharge

Prohibited goods

Dangerous goods

Insurance

Damage or loss

Delivery

EUR-pallets exchange service

Track & trace

Anonymous sender

Missed a delivery?

Delivery to a construction site

Saturday delivery

Hold at depot

Transit times

Holiday season schedule

Receiving

Track & trace

DHL locations

Signature upon receipt

Return shipments

Direct contact
Customer service