DHL eCommerce makes returning parcels easy

Frequently asked questions

We even collect pallets and parcels for return from business recipients. The sender can quickly plan in a return shipment with My DHL Portal or by contacting our customer service department during office hours. The sender sends you the return label or our driver simply brings it along when they come to pick up the shipment.

Consumers can easily bring their returns to one of our 2,800 DHL ServicePoints in Belgium.