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Parcels to consumers in Belgium and the Netherlands
Mailbox parcel
- Dimensions: max. 38 x 26.5 x 3.2 cm (L W H)
- Weight: max. 2 kg

Parcel
- Dimensions: min. 15 x 11 x 1 cm - max. 38 x 26.5 x 3.2 cm (L W H)
- Weight: max. 31.5 kg (surcharge for parcels over 23kg)
- For DHL ServicePoints in the Netherlands: max. 20 kg - max. 80 x 50 x 35 cm (L W H)

Parcels to consumers in the rest of Europe
- Dimensions: min. 15 x 11 x 1 cm - max. 120 x 60 x 60 cm (L W H)
- Weight: max. 31.5 kg (surcharge for parcels over 23kg)
- Girth: max. 360 cm (L + 2W + 2H)

Parcels sent via the DHL ServicePoints are subject to other dimensions and weights (depends on local partner in destination country).

Shipments to business addresses:

Parcels
- Dimensions: min. 15 x 11 x 3.5 cm (L W H) - max. 120 x 60 x 50 cm (L W H)
- Weight: max. 31.5 kg (surcharge for parcels over 23kg)
   Parcels over 31.5 kg should be transported on a pallet.
- Weight by volume: max. 250 kg/m³

For parcel shipments to destinations outside the Benelux additional specifications apply:
- Maximum weight per shipment 2,500 kg
- Maximum volume per shipment 12 m³

Pallets
- Dimensions: max. 120 x 100 x 200 cm (L W H)
- Weight: max. 1,000 kg per pallet (Benelux) and 450 kg per pallet (rest of Europe)
- Maximum of 5 pallets per shipment/per day/per delivery address

Longer delivery times for non-standard shipments
If your shipment deviates from these specifications, it may take a day longer to deliver. This concerns parcels that cannot be sorted automatically because they are too large or heavy or because of their nature, shape, packaging. Additional surcharges apply for the manual handling of these shipments.

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