The provisions of the international CMR Convention apply to road transportation in Europe. DHL's liability for damage or loss is limited by law to 8.33 SDR per kilogram, which is approximately €10 per kilogram. You can add additional insurance to your shipments at extra cost, consisting of a set amount and a percentage of the value of goods. DHL Parcel selects the insurer and takes out the additional insurance. You can also take out ongoing additional insurance from us for all your shipments.
For parcels to consumers in the Benelux you can choose the optional 'Increased Liability' which covers you up to €500 per parcel.