If you receive a shipment number from the sender, which could be the online store where you ordered a product, you can always follow the parcel online with track and trace. You can check the parcel's status as soon as the parcel is registered with us. This can sometimes take a while.
We deliver your parcel from Monday through Friday between 8:00 AM and 6:00 PM. If the sender selected “Saturday delivery”, your parcel will be delivered on Saturday.