Perfect your packaging

Frequently asked questions

Make sure that your return shipment is packed well and labelled clearly, so that we can deliver it to the sender in no time. Choose packaging of a similar size and fill any empty spaces. Make sure that you properly secure fragile products for the journey. Also make sure that you close the parcel with plenty of tape and remove old shipping labels. Finally stick the DHL return label on the top of the packaging and not across the edges or closings which prevents us from reading the barcode.

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